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We turn ambitious ideas into working products.

Giant Robots Labs is the experimental technology labs team within GovTech’s Government Technology Office. The team turns ambitious ideas into working products quickly, testing them with real users and operating promising products through prototype and beta stages.

A translucent giant robot under construction

Pilots & support crew

Our operating model gives one or two pilots clear ownership of each product. Several related products can be grouped into a mission, bringing their pilots together around a shared outcome. A support crew moves dynamically across both levels, providing leverage without taking over ownership.

Product accountability stays with the pilots closest to the work.

Giant Robots Labs

Products, pilots, and shared support work as one adaptable lab.

Pilot ownership

Each product is owned by one or two pilots, with clear accountability across product direction, users, engineering, operations, roadmap, and the eventual transfer or closure of the work.

  • Problem framing, product direction, and prioritisation
  • User engagement and interpretation of feedback
  • Implementation, architecture, and deployment
  • Day-to-day operation, reliability, monitoring, and costs
  • Roadmap and readiness for broader adoption
  • Preparation for transfer or deliberate closure

Support without takeover

The crew reduces discovery, design, coordination, and adoption load while keeping the builder close to users and responsible for the outcome.

Product managers

Structured discovery, product framing, adoption strategy, metrics, and handover.

Design

Research, interaction design, shared patterns, and targeted usability work.

Product operations

Pilot-user coordination, onboarding, feedback, launch logistics, support, and operational handover.

Strategy & marketing

Shared help with positioning, communications, organisational alignment, and adoption.

Policy, compliance & governance

Shared guidance on policy intent, compliance pathways, risk, assurance, and responsible governance.

A selection of products currently being built and operated by the lab.

View all projects